Terms of service

Cycling Legends website Terms & Conditions of use.

 

Who we are

The Cycling Legends brand is owned by Chris Sidwells Ltd. The Cycling Legends website is published by Chris Sidwells Ltd.

Orders for products (e.g. books) and services (e.g. events) sold on the website are placed with, are a contract with, and will be fulfilled by Anglesite Limited. Anglesite uses the “Cycling Legends” trade mark under licence.

References to “we” and “us” in these terms in the context of product and services sales are a reference to Anglesite Limited and references to “we” and “us” in the context of ownership and use of this website and Cycling Legends intellectual property are references to Chris Sidwells Ltd.

When we have a contract with you

When you place an order with us, you are making an offer to purchase the goods or order for services in your basket at checkout. Once you check out and pay we'll send you an order confirmation. In the case of goods, your offer to us to purchase is accepted (and we have a contract) when we pack and despatch your order (or the first part of the order, if there will be more than one shipment). In the case of services it is when you get an order confirmation. Up to that point we can decline your order. This is very rare and the most likely reason would be if we don't have stock (but we will usually message you first see below) or we have made a pricing error. If we do cancel your order we will tell you and send your money back.

Very occasionally we realise we have made an obvious pricing error .e.g. we have listed something for 30.00 pence instead of £30.00. If a mistake like that happens we have a right to cancel your order (right the way up to the time it would be delivered to you). If there is a mistake on the price we will contact you to see if you want to go ahead with the purchase (at the corrected price). Similar rules apply if we accidentally deliver the wrong stuff: for example we deliver 50 copies of wonderful books rather than 5. If we do that you have to hold onto the extra goods, tell us, and we will collect them from you (at our cost). This is very rare but we mention it here in case it happens.

Prices

The prices we display will be marked including VAT or excluding VAT. In the unlikely event it isn't clear then the price will be excluding VAT. Prices are also shown before shipping which is added during the checkout process.

Delivery

Delivery options will be presented to you on checkout. Sometimes if you order enough delivery is free.

If you or the person to whom something is going to be delivered gives a courier permission (for a particular order or generally) to leave parcels in your porch, shed or similar, or with a neighbour; or it is the practice of the delivery company to leave a parcel and photograph it, or do an unattended delivery; or someone in your house (other than you) accepts/signs for them, then the goods will be treated as delivered by us and risk that they disappear or you never get them passes at that point. Similarly if the courier company has a policy of attempting to redeliver a certain number of times before requiring you to visit their depot, or sending them back to us, then once they have tried the agreed number of times it's over to you to collect them. If they come all the way back to us we will try to contact you to find out why. Eventually (after a minimum of 30 days) we have the right to dispose of the goods or (at our option) put them back into stock, in each case without refund.

Cancellation and returns

If you are a consumer you have a right to cancel an order (for any reason) from the time of order up to 14 days from receiving the goods (14 days from receipt of the last package if the goods are sent in more than one delivery). To cancel email us at team@anglesite.co.uk Please note that items must be returned undamaged (by you).

Exceptions: there is no automatic right to cancel if an item is personalised or customised for you.

If you are a business or buying on behalf of a business you do not have an automatic right to cancel without reason but give us a call anyway and we will see what we can do.

If a product is faulty or arrives damaged please follow the same procedure as for a consumer cancellation - email us on team@cyclinglegends.co.uk

If you are returning goods (whether for cancellation or they are faulty) please wrap them carefully so they are not damaged in transit. For no fault cancellations as a consumer you must bear the cost. For returns where there is a fault you pay the postage/courier up front and we will reimburse it when we receive them back and confirm that they are indeed faulty. Goods must be returned to us within 14 days of notification of return or cancellation.

For goods that are pre-ordered it may be the case we need a minimum number of pre-orders by a certain date for a print run to be viable. If that number is not reached we have the right to cancel the run in which case we will notify you and refund your money in full.

Sometimes events are only viable if there are a minimum number of attendees. If this is the case it will be mentioned on the event description page. These events are subject to cancellation if the minimums are not reached. Events may also be cancelled for legal, or regulatory; or force majeure / act of God reasons e.g. extreme weather, transport or electricity disruptions; or if a speaker becomes unavailable. If an event is cancelled for these reasons we will refund the ticket cost. However we cannot refund or compensate other costs e.g. travel or accommodation. Please bear this in mind when making travel arrangements and selecting between refundable and non-refundable travel and accommodation options. Please also consider taking out travel insurance to cover non-ticket costs you may suffer if an event is cancelled.

Refunds will be made to the same account/card that payment was made from. However if you have damaged goods or returned them (where relevant) without all the bits you received we may adjust the amount of refund given (or in extreme cases give no refund at all) to take into account the knock on effect on what we can sell them for.

Website information, photos and text

We and the brand-owners of the products we sell have worked hard and invested to build up our brand names, to take photos of product, and to write the text on our website. You may not copy our text and photos or to use our name or trade marks without permission. If you want to use any of the material please ask us first. Cycling Legends is a trade mark and we will enforce it where it is used without our permission (e.g. to buy Google AdWords that point to a different site).

Liability

Consumer law has a large number of protections for consumers and we will comply with all of them. If we fail in any of our required duties we will be liable for any damage you (the customer) suffers that comes directly from our breach. However we do exclude liability for coincidental for consequential loss.  If you are a business/trader or buying on behalf of a business/trader to the maximum extent permitted by law we limit our liability to the cost of goods sold and received by us. That means, for example, that we are not liable for any consequential or indirect loss, or loss of revenue or profit. As required by law we retain liability for death and personal injury caused by our negligence and that we don't seek to exclude or limit liability for fraud or fraudulent misrepresentation or for not owning what we say we sell to you or the various implied terms in the Sale of Goods Act 1979. Nothing in these terms affects your statutory rights.

Privacy

Our privacy statement (which also covers cookies) may be found here.

Final words

Your contract with us is governed by English law. If there is a dispute it will be resolved in the English courts and not anywhere else.

We can amend these terms at any time. Amendments won't affect orders already placed but take effect immediately and so form the basis of contract of any order placed after they are published.

Company details and how to contact us

Chris Sidwells Ltd. is a company incorporated in England and Wales with company number 06744224. Its registered office is at Pheasant Cottage, Norwith Hill, Newington, Doncaster, South Yorkshire, DN10 6BU.

Anglesite Limited is a company incorporated in England and Wales with company number 15722878. Its registered office is 13 at Highbury Terrace, Leeds, England, LS6 4ET.

The contact email for both is team@cyclinglegends.co.uk